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    <title>incentX Status - Incident history</title>
    <link>https://status.incentx.com</link>
    <description>incentX</description>
    <pubDate>Wed, 4 Nov 2026 07:00:00 +0000</pubDate>
    
<item>
  <title>Server restart</title>
  <description>
    Type: Maintenance
    Duration: 30 minutes

    Affected Components: Web Application
    Nov 4, 07:30:00 GMT+0 - Completed - Maintenance has completed successfully Nov 4, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 3, 13:34:20 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. 
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    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 30 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>13:34:20</var> GMT+0</small><br><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
]]>
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  <pubDate>Wed, 4 Nov 2026 07:00:00 +0000</pubDate>
  <link>https://status.incentx.com/maintenance/cmw0qbmk70ams1ns29hje0vtr</link>
  <guid>https://status.incentx.com/maintenance/cmw0qbmk70ams1ns29hje0vtr</guid>
</item>

<item>
  <title>Zoho Deluge is down</title>
  <description>
    Type: Incident
    Duration: 6 days, 10 hours and 49 minutes

    Affected Components: HelpDesk
    Sep 3, 16:17:04 GMT+0 - Resolved - The issue is now resolved. Sep 3, 14:53:06 GMT+0 - Identified - We have identified the issue and are working on addressing it. Sep 3, 13:42:15 GMT+0 - Investigating - Some customers may not experience issues running custom scripts written on Zoho Deluge. We are investigating it further. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 days, 10 hours and 49 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>16:17:04</var> GMT+0</small><br><strong>Resolved</strong> -
  The issue is now resolved..</p>
<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>14:53:06</var> GMT+0</small><br><strong>Identified</strong> -
  We have identified the issue and are working on addressing it..</p>
<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>13:42:15</var> GMT+0</small><br><strong>Investigating</strong> -
  Some customers may not experience issues running custom scripts written on Zoho Deluge. We are investigating it further..</p>
]]>
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  <pubDate>Thu, 3 Sep 2026 13:42:15 +0000</pubDate>
  <link>https://status.incentx.com/incident/cmwdr7e230lhs1bp6pjlxd6k1</link>
  <guid>https://status.incentx.com/incident/cmwdr7e230lhs1bp6pjlxd6k1</guid>
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